There was a time when I preferred android because of its more open approach, giving more power to the user. I have, after a recent experience with Apple, decided that I will never switch to Android.
I used to have problems with my iPhone not working with LTE that well. I knew it wasn’t my carrier, because T-Mobile is the best 🙂 . Anyways, I went to the Apple store a while ago, and I was told to try getting a new SIM card from T-Mobile. It was in a mall, so of course T-Mobile had a wonderful store there(they’re up to 17,000 stores, take that Sprint). I got a new SIM card, and it still did not resolve my issue of sometimes having no internet, even though I had LTE service.
Now, this only happened in certain places in school, so it might have been interference, but still, it could have been that my iPhone antenna didn’t work with band 12 when there was
x amount of interference in the room. I didn’t know if it was my iPhone or not, but I followed Apple’s instructions, and my problem was not resolved.
I went to the Apple store again about a week ago, and they were super helpful. After waiting for 1 hour, they ran a diagnostics on my iPhone, and even though, as far as I could tell, nothing was showing up in the diagnostics about LTE, they still gave me a new iPhone 6s! There was a big, red X next to bluetooth, and when I think about it I did also have issues with music not going through bluetooth every now and then. Anyways, I got a new iPhone, and the warranty covered it. That’s something you don’t get with a low-end phone.
The moral of my story
If you need a phone, and you can afford an iPhone, or Apple’s 0% APR payment plan, choose an iDevice instead of any alternative.
Note: I haven’t had a chance to see if the new iPhone resolved the issue, but it did resolve my battery and bluetooth issue. Even if it wasn’t the LTE antenna, I still can’t feel too guilty, as 1. I didn’t lie to Apple, and 2. They have an over 50% profit margin, and my phone was in good condition, so they probably fixed it up and sold it as refurbished, and got their money back.
Another Note: Technically, I didn’t lie, I didn’t say the entire story, but then again, they never asked. All I said was that there were intermittent LTE issues, and there were. Anyways, there were other issues that were resolved, so it appears I did get a defective bluetooth antenna.
Update: The LTE issues were NOT fixed, but I can play music over bluetooth way more reliably, and Touch ID actually works, unlike my old one, so 2/3 problems were resolved.
Let me know your experience with Apple, or their android counter-parts in the comments!